FAQs
Find answers to your questions about Studio Art 101's handmade creations. Explore our FAQs for information on shipping, returns, gift cards, and more. Get the details you need to make the most of your shopping experience with us!
1. What materials do you use for your crochet and pottery items?
Our crochet items are crafted using high-quality, soft yarns that ensure durability and comfort. We typically crochet with chunky and t-shirt yarns for a cozy feel and stretchable texture. For our pottery, we use premium clay and glazes, ensuring each piece is both beautiful and functional.
2. How can I care for my crochet and pottery purchases?
For crochet items, we recommend gentle hand washing with mild detergent and laying flat to dry. Pottery pieces should be hand washed with warm water and mild soap to maintain their finish and longevity. With each purchase we provide specific instructions on how to care for your item.
3. Do you offer custom orders or personalized items?
No, at this time we do not create custom orders or personalized items.
4. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your item, please contact us within 14 days of receiving your order to arrange a return or exchange. View our policy here.
5. How long does it take to process and ship orders?
Each item is handmade with care. Please allow 5-7 business days for processing your order. Shipping times may vary based on your location, but typically range from 3-5 business days.
6. Do you ship internationally?
No we do not offer international shipping at this time. This is something we may add in the future.
7. Can I purchase a gift card for your store?
Absolutely! Our gift cards are the perfect gift for handmade lovers and are available in various amounts. They can be redeemed online or in-store. Shop gift cards here.
8. How can I contact you if I have more questions?
Feel free to reach out to us via our contact page or social media channels. We're always happy to help!